Mahfuz is a technical support engineer working with WordPress products and customer-facing plugin issues. He focuses on troubleshooting complex support cases, improving internal support workflows, and building systems that help teams provide faster and more accurate answers. He is especially interested in practical AI workflows, support automation, the WordPress plugin ecosystem, and making technical support more reliable at scale. At WordCamp Rajshahi 2026, he will share lessons from building an agentic support system for WordPress support.
Technical Support Engineer
AuthLab